Welcome to your Webster First loan

On your home screen in online/mobile banking, click Transfer, then “(Transfer) Between my Accounts.” Only the primary account holder can do this.

If you would like to transfer a payment from an account at another financial institution, there are a few ways you can do it. In your online banking toolbar at the top of the screen, click on Pay > Pay my Loan from an Outside Account. In your mobile banking toolbar at the bottom of the screen, click on More > Pay Loan from Outside Account. Use the Payment Portal if you do not have an online banking account.

You can also wire the funds from your other financial  institution or schedule a one-time ACH transfer by contacting our EFT department at (800) 962-4452 Ext 4095. They will have you sign a ACH Authorization form.

You can set up a recurring payment a few different ways. To set up a recurring payment from a WFFCU account, use your online banking account and click “Transfer” > “Between My Accounts.” Type in your desired date and amount to be transferred then check the box that says “Repeat Transfer.”

To set up a recurring payment from an outside account, you can use either online banking or Payment Portal. In online banking, click “Transfer” > “To/From Outside Accounts.” Then choose your accounts and select the frequency for the transfer.

In Payment Portal, sign in to make your payment as you normally would and select the payment frequency there.

The last way is by contacting our EFT department at (800) 962-4452 Ext 4095, and signing an ACH Authorization form with your account information. You can choose the amount and which day of the month you would like the payment to be pulled.

Commercial Loans: Contact Commercial Servicing at (800) 962-4452 Ext 5101

Yes, someone else can make a payment on your behalf. They can pay with cash, a check, or as a transfer out of their Webster First account.

There are no pre-payment penalties for any Webster First consumer loans or mortgages. Home Equity Lines of Credit, however, must be open for at least two years to receive waived closing costs. Closing a HELOC before two years will require you to pay back the closing costs. See our Home Equity product page for more frequently asked questions about HELOCs.

Contact our member service call center at (800) 962-4452 for a payoff quote. Let them know the date you would like to pay off, as daily interest earned can change the amount. Funds can then be sent via any of the payment methods listed above.

Contact the Mortgage Servicing department at (800) 962-4452 Ext 4094 to receive a payoff quote or have your attorney contact them. For more information on mortgage payments see our page, Mortgage Payments 101.

Contact Commercial Servicing at (800) 962-4452 Ext 5101